What excites me about coaching is that it is a direct and simple yet powerful way to introduce people to their own life skill-set and process. It shows them how to engage those skills to bring order, effectiveness, satisfaction, and happiness to their lives.
These are skills and processes that can inform and effect every facet of ones life, both personal and professional. They are not complicated, and everybody possesses them, but often people don’t realize they have this “power.” I love introducing them and then watching the positive ripple effect.
Sales coaching with Lee was such an enlightening experience! She has such a way of putting people at ease and setting them up for success. The entire team in my store is committed to developing the skills which we had been taught from the beginning. Lee's visit really brought the concepts of "Customer Friendly Buying" to life, so that each of us would take away from it just what we needed to. As a result of Lee's coaching, I am committed to the coaching of the consultants in order to continue to reinforce the principles taught and coached. Lee truly met each person on my team at their level and challenged them to stretch and move out of their comfort zone...I already can see them developing some good habits, especially in the icebreaking, conversational, and staying connected phases. Lee is truly an inspiration.
~ Jim C., Store Manager, Storehouse Furniture, Northeast District