Messages

It was the Saturday before Mother’s Day. The weather was cooperating (after what seemed  like 2 weeks of non stop rain) with a slight breeze and plenty of sunshine.  The Farmers’ Markets were in full swing (I went to two!) and casually dressed folks just seemed genuinely happy to be out and about enjoying it all and each other.

I decided to drop in to some of the independently owned boutiques in the quaint small town where I just moved.  I have seen these shops on my early morning walks and have been curious about them…specifically in how they are surviving during this particularly challenging economic time.

The first shop I walked into was a women’s clothing boutique. The door was fun…painted in a bright solid color and the window was decorated to show the variety of items inside from unique jewelry and dresses to fun cards that mentioned something about being more cool than your daughter thinks you are to t-shirts sporting martini or wine glasses as the design.   I noticed a woman (who I assumed was the shop owner)  standing behind the counter chatting with whom, I assumed, was a local customer.

There were about 5 women of ALL ages (early 20s to mid 70s) in this very hip and pricey store. I saw a variety of several items that caught my attention. I lifted them off their racks/displays and walked over to the mirror to put them up to me.  I was probably in the store for 20 to 30 minutes.  The shop owner did not acknowledge me. I walked out and went inside the boutique two doors down.

If you are a business owner, manager or team member who is looking for ways to increase your customer base, I invite you to critique this shop and honestly assess your own business from your objective view of this shopping experience.
What are the messages this shop is sending?
If this were your shop, what would you have done different?
What would good customer service have looked like?

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For many years I have been searching for something. I felt stuck with the same repeating patterns, habits and beliefs. These patterns were ones that I did not desire. I had the urge to break free from them but felt powerless. I have read numerous inspirational books, changed my diet and even worked with an energy healer for several months. While these methods elevated my energy it was not the key towards the shift I desired. I am normally a DIY type of person but realized that this was an area that I could use help with. So in perfect timing I had the opportunity to begin coaching sessions with Lee. Each session is perfectly aligned to exactly what I need in that moment. She is very flexible, supportive and works from her heart. These qualities allowed me to be myself and to be open to receive guidance and move forward. I consider it a miracle what has manifested in the last several months since we have been working together. I moved out of a 14 year job that I was attached to but did not serve me. Simultaneously I received a new job opportunity which is exactly what I desire right now. We sold our first investment property which we had worked on for 3 years. Another investment opportunity manifested effortlessly. These manifestations were something in the past I thought would be difficult and time consuming to achieve. I now have the realization of living a life of my own creation and I chose which direction feels good. Lee is like my tuning fork. She helps me to stay focused on this wonderful path that she helped me to re-discover. Old habits still creep in and Lee helps me to realize them and continue to move past them. Lee is a precious wise soul that puts her heart into helping other’s remember their creative potential. Endless appreciation to you Lee! Norlen Linn Lempster, NH June 2015
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